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Listing agents

For questions regarding European shares:

BNP Paribas Securities Services – Corporate Trust Services CTS
Grands Moulins de Pantin
9, rue du Débarcadère
93761 Pantin Cedex, France
Tel.: + 33 1 55 77 95 60

BNP Paribas Securities Services – Global Corporate Trust CTS 
Grands Moulins de Pantin
9, rue du Débarcadère
93761 Pantin Cedex, France
Tel.: + 33 1 55 77 95 60
Fax: + 33 1 55 77 95 01 or + 33 140 14 58 90

For questions regarding New York shares:

Tel: 1-877-CITI-ADR (toll free from the US only)
Tel: 1-781-575-4555 (from outside the US)
Fax: 1-201-324-3284
Email: citibank@shareholders-online.com

Regular mail correspondence

Citibank Shareholder Services
P.O. Box 43077
Providence, Rhode Island 02940-3077
USA

Overnight deliveries

Citibank, N.A. Shareholder Services
250 Royall Street
Canton, MA 02021
USA