Our code for responsible sourcing sets out the same high standards for our suppliers as we expect of our own operations. It was established in 2010, in consultation with customers, suppliers, peer companies, and NGOs, and observes international best practice. It covers health and safety, human rights, labour standards, business ethics and environmental management, and has evolved to incorporate new developments, such as global standards on conflict minerals.
The code is the starting point for our approach to assessing our supply chain. Since 2010 we have shared it across our supply chain and our suppliers are asked to acknowledge it or commit to equivalent standards. When we register a new supplier, we require them to agree to the terms of the code. We have developed a training programme for our buyers – we have over 1,200 across the world. We undertake a quarterly supply chain risk review covering issues such as fraud, corruption and environmental risks, and where we identify a risk, we follow this up by engaging with the relevant suppliers. Some recent examples are highlighted below. We are now exploring the value of including additional and third-party checks. We also invite all our global suppliers to complete an annual questionnaire: any which do not meet our standards will be evaluated on an ongoing basis until they are able to comply and, if necessary, we will propose an action plan to them to help them monitor their progress towards meeting our standards.