DigiPACE support documents and helpdesk:​

ArcelorMittal Europe is modernizing its procurement process! ​

Our goal is to streamline communication, improve service, and make things easier for everyone. ​We are achieving this by using a digital platform called digiPACE.​

This website support page is your one-stop shop to learn everything you need to know using digiPACE as an ArcelorMittal supplier. ​

This digiPACE platform allows you to interact with ArcelorMittal and its also serves as your supplier profile with all relevant information needed for doing business with us. Submit change request and information to our teams. ​

Helpful guides and links in various languages (Dutch, English, French, German, Polish, and Spanish) are provided below. ​

To access the guides, – simply click on it.

 

VENDOR DATA MANAGEMENT (VMD)

How to get support, how to modify information and your company profile. Where and how to get you the access to the pending tasks and assignments that are needed from your side to fulfil the day-to-day engagements with ArcelorMittal as Suppliers.

 

 

SOURCING

The below table holds all available guides, also various languages will be available. You may find there simple presentation guides, pdf instructions and videos, that may help you smoothly go via the various paths of participation in a tenders and e-auctions.

 

SOURCING

How to contact support by email ? 

  • Supported Languages: English, French, Italian, Spanish, German, Portuguese, Hindi, Mandarin, Japanese

Email: [email protected]

  • Supported Languages: Dutch

Email: [email protected]

  • Supported Languages: Polish

Email: [email protected]
Phone: +352 4792 6666 (8:00 - 16:00, Monday to Friday)

Contact support by phone

EMEA

  • Phone: +33 (0)1 78 81 83 11
  • Hours of Operation
    • Time zone: Europe Continental (CET/CEST)
    • 8 am to 6 pm
    • Monday to Friday
  • Supported Languages: English, French, Italian, Spanish, German, Portuguese

AMERICA

  • Phone: +1 (929) 270 4004
  • Hours of Operation
    • Time zone: Eastern Time (EST)
    • 9 am to 8.30 pm
    • Monday to Friday
  • Supported Languages: English, French, Spanish, Portuguese

APAC

  • Phone: +65 6307 7668
  • Hours of Operation
    • Time zone: India Standard Time (IST)
    • 6 am to 6 pm
    • Monday to Friday
  • Supported Languages: English, Hindi, Mandarin, Japanese

 

Options to contact HelpDesk - Other Languages :