Meet Vera Lapotskina, an account manager at ArcelorMittal Europe – Flat Products in the UK, who has been with the company since 2014. Vera shares her journey and shares what it’s taken to build lasting relationships with her UK clients. She reflects on the challenges of adapting during the pandemic, the company’s commitment to diversity and inclusion, and the opportunities for continuous learning and growth that have shaped her career.

Could you share a snapshot of your time with ArcelorMittal and your current role?

“I started my journey at ArcelorMittal in 2014 as a Volume Allocation Manager, and today, I’m an Account Manager for UK customers. The most fulfilling part of my job is building trust with my clients, understanding their needs, and working together to find solutions. There’s nothing quite like seeing the tangible impact of our efforts, whether it's through problem-solving or strategic planning. The challenges, especially during the pandemic, taught me how important adaptability and clear communication are in building lasting customer relationships.

What made you to want to join ArcelorMittal?

What initially drew me to ArcelorMittal was the opportunity to work in a global, fast-paced environment. The company offers so many diverse career paths and continuously invests in the development of its people. I’ve been able to grow through various training programs, both online and in person, that have helped me refine my skills in management and sales. The commitment to professional growth is something I really value here.

What does the future hold and how can ArcelorMittal actively support you on the journey?

ArcelorMittal’s focus on diversity and inclusion has also made a big impact on me. From gender diversity initiatives to leadership training, the company ensures everyone has the chance to succeed based on merit. I’ve seen firsthand how these efforts have created a more supportive and equal workplace, and I’m proud to be part of a company that not only supports but actively encourages career progression for all its employees.”

Explore the exciting sales and account management opportunities we have at ArcelorMittal.