DigiPACE supplier portal
This support help page is intended for our valued Suppliers. To access their ArcelorMittal digiPACE profile and guide through the basic functionalities in the digiPACE platform.
DigiPACE support documents and helpdesk:
ArcelorMittal Europe is modernizing its procurement process!
Our goal is to streamline communication, improve service, and make things easier for everyone. We are achieving this by using a digital platform called digiPACE.
This website support page is your one-stop shop to learn everything you need to know using digiPACE as an ArcelorMittal supplier.
This digiPACE platform allows you to interact with ArcelorMittal and its also serves as your supplier profile with all relevant information needed for doing business with us. Submit change request and information to our teams.
Helpful guides and links in various languages (Dutch, English, French, German, Polish, and Spanish) are provided below.
To access the guides click on the PDF or VIDEO link.
Vendor Data Managment (VMD)
How to get support, how to modify information and your company profile. Where and how to get you the access to the pending tasks and assignments that are needed from your side to fulfil the day-to-day engagements with ArcelorMittal as Suppliers.
EN | FR | DE | ES | PL | NL | |
|---|---|---|---|---|---|---|
Supplier Guide | ||||||
Contractor Guide: How to register a subcontractor | Binnenkort beschikbaar.. | |||||
Document Guide: How to manage documents | Binnenkort beschikbaar.. | |||||
Supplier Admin Policy |
Sourcing
The below table holds all available guides, also various languages will be available. You may find there simple presentation guides, pdf instructions and videos, that may help you smoothly go via the various paths of participation in a tenders and e-auctions.
EN | NL | FR | DE | PL | ES | |
Answering tenders - simple & strategic | ||||||
Answering tenders – double envelope | ||||||
Answering tenders - BDX (Bordereaux) | COMING SOON... | Binnenkort beschikbaar | Bientôt disponible | Bald verfügbar | Już wkrótce | Próximamente |
Answering auctions – Japanese | ||||||
Answering auctions – English | ||||||
Answering auctions – Dutch | ||||||
e-Catalogues | COMING SOON... | Binnenkort beschikbaar | Bientôt disponible | Bald verfügbar | Już wkrótce | Próximamente |
Providing Substitutes in DigiPACE |
DigiPace Improvement Plans
section in construction
DigiPace Innovations
In this section the new elements will appear as soon as we introduce them, so nothing is missed.
Language | Innovation title |
English | |
Deutsch | |
Dutch | |
Francais | |
Polski | |
Espanol |
Contact us
Our sales and sourcing team can be contacted using the most convenient channels and in most local languages.
How to contact support by email?
How to contact support by email?
Supported Languages: English, French, Italian, Spanish, German, Portuguese, Hindi, Mandarin, Japanese
Supported Languages: Dutch
Supported Languages: English, French, Polish, Spanish, German, Dutch
Phone: +352 4792 6666 (8:00 - 16:00, Monday to Friday)
Contact support by phone
Contact support by phone
EMEA
Phone: +33 (0)1 78 81 83 11
Hours of Operation
Time zone: Europe Continental (CET/CEST)
8 am to 6 pm
Monday to Friday
Supported Languages: English, French, Italian, Spanish, German, Portuguese
America
Phone: +1 (929) 270 4004
Hours of Operation
Time zone: Eastern Time (EST)
9 am to 8.30 pm
Monday to Friday
Supported Languages: English, French, Spanish, Portuguese
APAC
Phone: +65 6307 7668
Hours of Operation
Time zone: India Standard Time (IST)
6 am to 6 pm
Monday to Friday
Supported Languages: English, Hindi, Mandarin, Japanese