Engagement with local communities
We seek to maintain predictable, ongoing, and trust-based dialogue with our local communities. Through meaningful and inclusive engagement, we seek to understand community perspectives, identify actual and potential impacts, and integrate this insight into our decision-making processes. This approach supports our human rights due diligence efforts and helps prevent and mitigate adverse impacts, while identifying opportunities to create shared value in the areas where we operate.
Our sites are expected to maintain clear channels of communication, record key engagement activities, and manage grievances in a transparent and timely manner, including enabling access to remedy where appropriate. This two-way dialogue strengthens accountability, supports informed decision-making, and helps safeguard our reputation, license to operate, and long-term sustainability.
Managing our impacts
Our ability to operate responsibly depends on how well we manage our impacts on people and communities. . Our approach is grounded in the UN Guiding Principles on Business and Human Rights and informed by an independent human rights saliency assessment conducted in 2023, which identified priority areas directly affecting communities, including grievance mechanisms, community engagement, land-related impacts, and Indigenous Peoples’ rights.
In response, we have strengthened our governance framework by updating policies and procedures and developing new guidance to improve the management of social and community-related risks across our operations. These measures are supported by clearer processes, improved monitoring systems, and targeted capacity building to help ensure that impacts are identified, assessed, and managed effectively throughout the project lifecycle.
Advancing opportunities
We aim to create lasting, positive value in the communities where we operate by combining responsible operational practices with strategic community investment and support for local economies. Our contribution extends beyond our core business activities: we support local and national economies through taxes and royalties, local employment, and procurement, while strengthening local skills and capabilities. Our community investment approach is increasingly evidence-informed, drawing on socio-economic assessments, community surveys, and stakeholder dialogue to guide decision-making and prioritise activities. This helps focus efforts on areas such as education, skills development, economic inclusion, and social infrastructure, that aim to be rights-sensitive and aligned with local development priorities.
Where possible, programmes are implemented in collaboration with local authorities, civil society, and other partners to help strengthen their impact. By combining careful planning with ongoing engagement, we aim to deliver community initiatives that are relevant, responsible, and supportive of long-term community wellbeing.